Always available
The service operates 24/7. Even late at night.
Always available
The service operates 24/7. Even late at night.
Instant response
Most requests are handled within seconds.
Instant response
Most requests are handled within seconds.
Anywhere in Thailand
From Bangkok to Phuket, Samui, and beyond.
Anywhere in Thailand
From Bangkok to Phuket, Samui, and beyond.
Privacy
Your information is protected with industry-leading security.
Privacy
Your information is protected with industry-leading security.
A service created for confidence in every detail
We provide expert assistance
Relax while we take care of the details
Solutions for every situation
Skip the waiting on the front desk
Send us a request, and we'll take care of everything before you even reach your room.
10 SEC
Average response time
Heading out to sea shouldn’t wait
Send a request — we’ll handle all booking details while you board.
No awkward bill moments
We'll confirm your reservation while you enjoy.
Hotel
Yacht booking
Restaurant reservation
VIP event access
Shopping
We'll coordinate your shopping experience
We'll assist with selection and coordination.
Exclusive parties
You're on the list before you arrive.
Freedom in three simple steps for every journey
Select your membership
From a short trip to a long stay — a package tailored to your needs.
Step 1
Verify your identity
Verification takes just a few moments.
Step 2
Send your request
From hotel bookings to private transfers and thoughtful gifts — we'll take care of it.
Step 3
Online Support
Service Recommendations
Beauty Spa, Fitness, Healthcare
Restaurants & Reservations
5 requests per month
lim
1 000
ESSENTIAL
Includes all Essential benefits
Priority Restaurant Reservations
Delivery & Gift Assistance
Travel Assistance
Hotels & Flights
15 requests per month
lim
5 000
PLUS
Includes all Plus benefits
Priority Reservations
Restaurants & Events
Travel Planning
Trips & Itineraries
Personalized Recommendations
Shopping & Wellness
Event Planning Assistance
30 requests per month
lim
10 000
PREMUIM
min
max
Select your membership
elite
Includes all Premium benefits
Priority access
Restaurants, exclusive venues
End-to-end travel assistance
Turnkey assistance
Event organization
Personalized service selection
Beauty, healthcare, lifestyle
60 requests per month
lim
25 000
BLACK
Includes all Elite benefits
Personal manager
24/7 support
VIP access
Events, restaurants, clubs
Urgent request
Last-minute arrangements
Lifestyle managment
Everyday lifestyle assistance
Unlimited requests per month
lim
50 000
Includes all Black benefits
Offline and online assistant
Full life management
Travel, home, schedule
Private events / exclusive access
Luxury travel
Villas, yachts, jets via partners
Confidential requests
Unlimited requests per month
lim
100 000
ultra
min
max
Select your membership
Select your membership
min
max
5 requests per month
lim
1 000
ESSENTIAL
Restaurants & Reservations
Beauty Spa, Fitness, Healthcare
Service Recommendations
Online Support
15 requests per month
lim
5 000
PLUS
Travel Assistance
Hotels & Flights
Delivery & Gift Assistance
Priority Restaurant Reservations
Includes all Essential benefits
30 requests per month
lim
10 000
PREMIUM
Includes all Plus benefits
Priority Reservations
Restaurants & Events
Travel Planning
Trips & Itineraries
Personalized Recommendations
Shopping & Wellness
Event Planning Assistance
Select your membership
min
max
60 requests per month
lim
25 000
elite
Includes all Premium benefits
Priority access
Restaurants, exclusive venues
End-to-end travel assistance
Turnkey assistance
Event organization
Personalized service selection
Beauty, healthcare, lifestyle
Unlimited requests per month
Includes all Elite benefits
Personal manager
24/7 support
VIP access
Events, restaurants, clubs
Urgent requests
Last-minute arrangements
Lifestyle management
Everyday lifestyle assistance
lim
50 000
black
Includes all Black benefits
Offline and online assistant
Full life management
Travel, home, schedule
Private events / exclusive access
Luxury travel
Villas, yachts, jets via partners
Confidential requests
Unlimited requests per month
lim
100 000
ultra
Connect with your concierge and forget about restrictions
By clicking, I consent to the processing of my personal data in accordance with the Privacy Policy
Your request has been accepted
Our manager will contact you shortly
Service partners
Your safety is our priority
Every member is securely verified, and every partner is carefully vetted
Full confidentiality at every stage
Industry-leading encryption
Your data stays private
Connect the concierge service and make your service even better
By clicking, I consent to the processing of my personal data in accordance with the Privacy Policy
Your request has been accepted
Our manager will contact you shortly
Frequently asked questions
It is your personal care package, tailored to the duration and style of your trip. You choose your service level at the beginning, and the concierge operates within the selected plan.
Yes. A one-time passport verification is required to activate your account. This helps keep our community secure and gives you full access to all Lumera services.
Everything related to your travel in Thailand: restaurants, hotels, bike and car rentals, yachts, helicopters, shops, spas, transfers, event tickets — and even flower delivery or event organization. If you can’t find what you need, just ask — we will take care of it.
Across Thailand. Whether you're in Bangkok, Phuket, Samui, Krabi, Pattaya, Chiang Mai, Hua Hin, or beyond, your concierge is always just a message away.
We're available 24/7, and most requests are answered within seconds.
Your data is protected, and every request is handled confidentially. We do not share information with third parties.
We use cookies and other technologies to personalize your experience and perform analytics. We will not use cookies or other technologies for these purposes without your consent. Learn more in our Privacy Policy.